FREE US SHIPPING ON ORDERS OVER $99
US DOMISTIC SHIPPING FOR MOST ORDERS

Canada

Product Availability
All shipments to Canada are fulfilling in the warehouse of factory in China, for all Canadian shipments, please add 5-7 days to the normal United States shipment times.

Payment Method

We accept payments by major credit cards (Visa, MasterCard, Discover, and American Express), PayPal, Shopify payment. Unfortunately, All funds are billed and credited in United States dollars, not Canadian dollars. Faucetdirect.store is NOT responsible for any fees incurred for currency conversion.

Shipping to Canada

We currently offer only Standard Ground and postal Service to Canada
Charges will include all applicable taxes and duties, and no COD fees will be charged at the time of delivery
If you wish to cancel any shipment, you can do so up until the time it has left our warehouse. Once the items are en route to your home, it then becomes a return and restocking fees may apply

Order Tracking
Your order can be tracked online 24/7 by logging into your account. Click the "My order" of Faucetdirect.store page to view your orders and their current status.
You will receive an emailed tracking number once your complete order has left our stock warehouse.

Taxes, Duties, and Fees
Our Canadian customers will pay taxes based on the province they live in. Taxes will either be the 5% GST + appropriate PST or the combined HST. You are also charged appropriate duties at the time of purchase.

Returns from Canada

To return your ordered products,you should mail your product to our appointed address in China or Canada.
You will be responsible for paying for your return shipping costs for returning your products.Shipping cost are non-refundable if you receive a refund,the cost of return shipping will be deducted from your refund.

Import and Export Compliance and Restrictions

You shall, in connection with your use of any of Faucetdirect.store websites & services, comply with all applicable import, export, and re-export control laws and regulations of any country, including:
U.S. Export Administration Regulations
U.S. International Traffic in Arms Regulations
Council Regulation (EC) No 428/2009 on the control of exports of dual-use items and technology
Country-specific economic sanctions programs or embargoes adopted against countries or individuals under any applicable national or international legislation, including any measures implemented by the U.S. Office of Foreign Assets Control

Manufacturer Warranty

Faucetdirect.store warrants that the items will be free from manufacturing defects (in material or workmanship) for a period of 3 years from the date of purchase. We must be notified if the product arrives damaged upon delivery. The warranty does not cover any normal wear, scratches, or lost/stolen items. Products must be used and maintained appropriately. Any abuse or misuse of prod
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